In Figure 7 73 Determine the Continuous Current
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edward of Mapleton, IL Verified Reviewer
Original review: May 17, 2022
I have taken my time to fill this out, I almost feel obligated when finding such a white whale in business nowadays, I had to let people know the customer service with Vistaprint was textbook perfect. I appreciate all the hard work with every person in the company that it took to have this kind of model and approach to customer satisfaction. I am sure at first it was difficult, but I hope the rewards are seen for all of you. Thanks again for the great support and help. I will spread the word and hope to see more from your company.
Vistaprint response
Thanks so much for sharing your feedback about our service. We're delighted to hear that our team's performance exceeded your expectations. Our team will also be happy to hear that their hard work has paid off! If there's anything we can do to serve you further, please let us know as we look forward to your next product/s of interest.
This review is featured by Vistaprint
Robert of Atlanta, GA Verified Reviewer
Original review: May 12, 2022
I've been using Vistaprint for 15-years now, and every single time I've ordered their products their service has been EXCEPTIONAL. Their over the phone, live Customer Service is the best I've ever seen, and anyone who gives this incredible company any less than "Five Stars" simply doesn't know what they're talking about. Their prices are extremely fair, their website easy to navigate, and their turnaround time something to be admired. I'd give them TEN stars if I could.
Vistaprint response
Thanks for your continued support of our products and services and we're so happy to hear that you are still having a 5-star level experience with us. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.
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Nicole of Knightdale, NC Verified Reviewer Verified Buyer
Original review: July 16, 2022
I used Vistaprint for a decade now and they always come through consistently with my printing needs. I always recommend Vistaprint to my business peers. I am excited to use the die cut products as a free gift for my clients.
Vistaprint response
Thanks for leaving us such a wonderful review. We are thrilled that you continue to be satisfied with both our product and service offers, and we're just as excited for you with your interest in using one of our newer products (die-cut) as free gifts for your customer. What better way to up your game with showing your customers you appreciate them. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks again for your kind words and we look forward to assisting with your upcoming product of interest.
Vicki of Fayetteville, GA Verified Reviewer Verified Buyer
Original review: March 25, 2022
I am exceptionally pleased by my November card and banner order. They are both EXCELLENT!!!! But, my promotional hat that was an "add on" to my order at a special rate, was disappointing. It was made with a printed iron on that was peeling when I received it and is visibly a different shade of white from the hat. The print is so small it can not be read by others. I am totally disappointed by the poor quality of the hat. Great value. Poor quality for the hat, but I am pleased with the rest of my order.
Vistaprint response
Thank you for the kind rating and we're happy to hear that your experience with the card and banner order was a favorable one. We, however, are just as disappointed that the bonus buy hat received didn't meet your expectations. We will be reaching out to you for you to partner with us in having the concern shared resolved.
Kim of Corpus Christi, TX Verified Reviewer Verified Buyer
Original review: March 23, 2022
Their service is just over-the-top! I had called the first time because they had a great promotion. I wanted to order 1000 business cards, but shipped to 2 different addresses. Although that could not be done, with the savings from the promotion, I was still able to save a bunch by shipping to one location, and just ship to the other location. Then when I received the cards, one side looked like work in progress, rather than the finished project. I remember asking if my work had been saved when I was talking to the representative the first time, but I guess the last edit hadn't been saved. When I called today, the representative helped me to clean up the unsaved side, and placed a replacement order free of charge. We just don't see that kind of service anywhere else! Thank you!!
Vistaprint response
It was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We are very keen on customer satisfaction and are happy that you're happy, and we're looking forward to your next visit to our website.
Michael of Lafollette, TN Verified Reviewer Verified Buyer
Original review: March 22, 2022
I am very happy with the service so far. I would like to have more help in promoting my website with you SEO. I do home inspection services. The website block section was very helpful I had never done a website before.
Vistaprint response
That's great news! We're happy to hear that you have found the service to be a + to your business and user-friendly. Our digital team would be more than happy to assist you with your new website. We will be reaching out to you in this regard as well as for any other product/service interests you may have for marketing your home inspection business.
Gregory of Oak Park, IL Verified Reviewer Verified Buyer
Original review: Oct. 21, 2021
I uploaded USGS map pdfs for printing into posters. I saw preview and looked good, but I did not hit the "proof" button which shows how the final will render. When I got the poster it was not what I could see in the pdf on my own computer. There was extra information in the pdf to print vegetation overlay which obscured some of the topo lines. It made it useless to me. It was kind of my fault for not proofing, but the Vistaprint customer service was super helpful and I was able to upload a fixed image and reprint for no charge. Wow! Easy to get a hold of someone and genuinely wanted to help me figure it out. Thanks!!
Vistaprint response
We appreciate you taking the time to share your experience with us. We're happy that the experience resulted in your satisfaction with our efforts to make things right, and we count ourselves lucky for customers like you. We look forward to working with you again in the future!
Rhyma of Mumbai, Other Verified Reviewer Verified Buyer
Original review: Oct. 7, 2022
My overall experience with Vistaprint has been great always. The recent purchase that I made of 2 standees for an event.... one of them turned out to have a quite small yet visible dent at the bottom part. Making sure that I bring this to Vistaprint's notice but online I couldn't find any section to review the product on the website. Since I've paid a huge amount for this, I expected the quality to be top notch. Nevertheless.... I hope something like this is not repeated again.
Colin of Napa, CA Verified Reviewer
Original review: Oct. 6, 2022
I placed an order that was time sensitive. Their promise date was a week ahead of my need so I thought I had plenty of time. The day before my business cards were to be delivered, I received a refund to my bank account without explanation. After spending 45 minutes in a chat with a representative, it turns out they did not have the paper I requested. Instead of contacting me for a different choice they waited till the last minute and canceled. I still had a week before my trade show but they were unwilling or unable to deliver my cards. When I asked for them to expedite this order their response was "Sorry".
John of Atlanta, GA Verified Reviewer
Original review: Sept. 13, 2022
The standard shipping for labels and a stamp was $8.95 and 12 days. Absurd. First purchase. I will never order from this company again. The express ship was more than the order itself. Go far far away.
Tracy of Hampton, VA Verified Reviewer
Original review: Aug. 30, 2022
One thing that I HATE the most in a business is getting the "run around". Each of the 3 times that I have TRIED, unsuccessfully, to order a retractable banner for my business, I just got the runaround. The first time after waiting several weeks for my product, I learn that Vistaprint canceled my order WITHOUT even notifying me of the issue, which was an unclear image. Ok, I get that, but why wasn't I notified? I only found out by going into my account and seeing "CANCELED"!!! I resubmitted another image and was told that this image was acceptable and that the product was being completed and would arrive in a couple of days.
The day after being notified of this, I receive a call from Vistaprint that they could NOT complete this order because of the image unclarity. Why was I told that the image was a clear and acceptable one only to find out that that was a BALD FACE LIE?!! I had my payment refunded NOT credited but REFUNDED!!! I WILL NEVER EVER EVEN THINK ABOUT USING VISTAPRINT AGAIN!!!
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Jerry of Cabot, AR Verified Reviewer Verified Buyer
Original review: July 17, 2022
Vistaprint has always been one of the Best businesses to print anything needed. They go above the standard when it comes to customer satisfaction. Way above. They will always have me as their customer when in need of their services.
Vistaprint response
Hearing that we've succeeded in giving you the best experience possible is just awe-inspiring. We really appreciate your continuous patronage of our goods and services, and we'll strive to uphold that standard throughout your future visits. Have a fantastic day!
Source: https://www.consumeraffairs.com/online/vistaprint.html
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